PLATFORM UPDATE | JUNE 2024
Appraisal Activity Log
Now available on
Track every appraisal action
AccuTrade’s new Appraisal Activity Log provides a detailed history for each vehicle appraisal, tracking every action, event, price change, and comment made by your team.
This level of transparency empowers your entire team to appraise vehicles by building trust, communication, and accountability into the appraisal process. Integrated into every appraisal or prospect record within AccuTrade, the log ensures that no details are missed, offering a complete record from the initial appraisal to final comments and every touchpoint in between.
Streamline appraisals across departments
The Appraisal Activity Log has many uses across your dealership, allowing multiple departments to contribute to a vehicle’s appraisal history in a transparent way.
In the Showroom
Salespeople can use the log during appraisals to create a transparent recap for the used car manager. This allows their manager to review the inspection process, understand customer conversations, and verify the logic behind any overrides or deviations from initial valuations before finalizing the offer.
In the service lane
Service teams can jump-start the reconditioning process by reviewing an acquired vehicle’s log for physical or diagnostic issues uncovered during appraisal. They can also leverage the log for service lane appraisals, noting customer conversations, identifying service opportunities using AccuTrade’s OBD-II diagnostic scanner, and connecting sales with customers interested in trading their vehicles.
In the BDC
Your business development team can use the log to record feedback from follow-up conversations with trade-in leads originating from your website – making these valuable insights accessible to your sales team prior to scheduled appointments.
At auction
Your buyers can note inspection details about vehicles they are considering at auction, including bid history and rationale behind purchases.
Start using the activity log today
This feature is now live and ready for all AccuTrade users. Log into your dashboard, open an appraisal, and start reviewing and making notes in the activity log today!
Don’t have AccuTrade yet? Get a demo and learn all the ways we can power your profitability with the appraisal engine everyone can use.
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